Courier Optimization & Management Software

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Courier deliveries without any hassle

Optimizing your delivery routes makes your driver’s work faster without the hassle of manual planning. GSMTasks is an error-free courier optimization management software and courier app for your business.

Make faster deliveries with courier optimization software

Reduce fuel costs AND complete more tasks

Courier optimization management software enables couriers to faster deliver their packages without burdening their drivers and resources. Route optimization software enables couriers to avoid:

  • higher vehicle wear and tear
  • drivers completing fewer tasks within the day
  • grossly inefficient driving routes
  • increased fuel costs
  • customer dissatisfaction due to long waiting times


In today’s deeply over-saturated courier market it is essential than ever to begin transforming your courier service to compete with the “big boys”.

Route optimization technology is one such weapon to improve profitability.

Courier optimization software without any added fuss

Courier optimization management is a complex strategy. Courier’s are often expected to drive hundreds of kilometers or miles a day ensuring packages arrive in good order and as fast as possible. Couriers who cannot do this will undoubtedly lose out.

To meet customer demand your courier company needs a technology solution that provides a faster route delivery without any delays, errors or additional cost.

GSMTasks is a superior courier optimization management software solution for every kind of courier service combined with customizable options to tailor to your courier company requirements.

  • Customise

    Automatically Generate Optimized Driver Routes

    Schedule optimized multi-stop routes in minutes. GSMtasks routing engine releases you from hours of manual fleet management planning.

  • Overview

    Straightforward Route Planning

    Customizable options including photo capture, courier app, GPS tracking, custom meta fields, proof of courier delivery and much more.

  • Delivery

    Multi-Stop Planning Reduces Costs

    Insert your daily addresses and the route optimization function implements the most effective courier route. Automatically optimized routes preserve fuel and reduce delivery costs.

  • Automisation

    Recurring Tasks Reduces Back-Office Admin

    Recurring tasks eliminate the need to program the same routes daily and instead get updated automatically.

  • App

    Pc & Mobile Planning At Your Fingertips

    Guide your team of drivers from your courier app and equip them with real-time information and ensure task completion on the go.

  • Analytics

    Powerful Reporting In A Few Clicks

    Obtain routing data to advance your business performance. Monitor only the metrics you need like actual task completion time, average driver delivery time or cost per delivery.

Optimizing courier routes is now even simpler

Just insert, upload or copy-paste your address list and GSMTasks does the rest, automatically optimizing your drivers’ routes so you don’t have to. Customers receive their courier orders faster meaning you get on doing what you do best – managing your business.

  • Upload or insert delivery locations
  • Schedule driver routes
  • Routes are automatically optimized
  • Drivers deliver faster than ever



  • Artti Aston, Securitas

    “We started using GSMtasks just at the right time, as we were looking for technician management solutions. GSMtasks was a ready solution to be used and was customised according to Securitas needs.”

  • Henri Asi, E-Kuller

    “Because of GSMtasks route optimization, we have managed to reduce the time spent on logistics up to 2 times.”

  • Horia Alexandriu, Flattire

    “Whereas everyone else insisted on having 10,000 features that didn’t work, GSMtasks made sure to include only useful features, ensuring that everything runs smoothly.”

How courier optimization software works

Remodeling your courier business has never been easier. To get started streamlining cost and boosting customer satisfaction rates simply:

  • Log in to the Admin interface to schedule drivers and routes for the day
  • The automated engine schedules each drivers route for optimal delivery times
  • Each driver receives push notifications to their mobile phone with individual task instructions
  • Drivers can open directions in Google Maps, Waze or Apple Maps for quickest traffic routes
  • Once the driver completes a job, they check that task off and continue to the next
  • Track the drivers in real time in the admin interface

Courier Optimization Management Software FAQs

What is courier optimization management?

Courier management is the process of organizing last-mile delivery operations. Courier management involves scheduling order deliveries and assigning them to couriers, overseeing operations, planning and optimizing routes, overseeing vehicles, managing fuel, and handling courier expense approvals.

What does the best courier optimization management software include?

Courier management refers to the organization and coordination of last-mile delivery operations. It involves scheduling deliveries, assigning couriers, managing operations, optimizing routes, and controlling fuel and expense costs.

By addressing the challenges and needs of delivery businesses, courier management systems ensure the success of logistics and courier companies.

Superior courier management software solutions will usually include:

  • 24/7 customer support
  • Intuitive reporting dashboards
  • Ease of use
  • Updates on regulatory changes
  • Accurate data capture and analytics
  • Scalability
  • Configurable to your business requirements
  • Unlimited number of users
  • Secure and centralized data storage
What is courier management software?

Courier management software is a tool to manage deliveries efficiently, benefiting both delivery drivers and customers. It helps optimize dispatch and delivery operations. Typically it is:

  1. Order Placement: The customer orders online or through a mobile app. The retailer or logistics company receives the order and processes it.
  2. Order Fulfillment: The order is picked, packed, and prepared for shipment at the warehouse or fulfilment centre. The shipment is then loaded onto a delivery vehicle, such as a truck or van.
  3. Route Optimization: The delivery vehicle’s route is optimized to ensure that packages are delivered most efficiently. The route may be optimized based on factors such as distance, traffic, and delivery time windows.
  4. Last Mile Delivery: The driver delivers the package to the customer’s location, which could be a residence, business, or public location such as a locker or pick-up point. The driver may also use technology, such as GPS and mobile apps, to navigate to the customer’s location and communicate with the customer in real time.
  5. Delivery Confirmation: The driver confirms that the package has been delivered, often by obtaining a signature or using a photo capture system, and the order is marked as complete.

Last-mile delivery can be complex, involving navigating challenges such as traffic, limited visibility, and managing returns. However, advancements in technology and new delivery methods, such as drones and autonomous vehicles, are helping to improve last-mile delivery and make it more efficient and cost-effective.


What are the current challenges of courier management?

Courier management has never been so complex. Increased variables in how, where and when deliveries depart and arrive give shippers and carriers greater flexibility, but they also provide greater complexity to the last mile.

Multiple challenges contribute to the last mile problem. One challenge for shippers and carriers is a lack of efficiency, which contributes to the expense of the last mile. Another challenge is providing real-time visibility regarding a delivery’s location for all stakeholders.

Amazon set the bar high with its ever-increasing ability to deliver in shorter time frames while also notifying the consumer about the transit delivery details. Brands with and without their own dedicated fleets strive to live up to the “Amazon effect,” and adhere to the promised delivery dates and times for consumers.

Consumers want visibility into their deliveries but expect faster delivery speeds. Keeping all stakeholders happy while delivering in increasingly shorter time frames most cost-effectively and efficiently is the last mile problem.

In short, the last-mile delivery problem impacts all companies. In today’s world, every company wants to deliver products quickly, efficiently and provide superior customer experiences while working in an increasingly complex and competitive landscape.

What is a vehicle tracking system?

A vehicle tracking system is an electronic device installed within the vehicle to monitor that vehicle’s activity. It’s often paired with fleet management software to simplify fleet tracking.

The most common vehicle data that the system collects are:

  • Location
  • Speed
  • Fuel consumption
  • Driver behavior
  • Vehicle fault codes

Companies that own or lease a fleet of vehicles often invest in vehicle tracking systems to improve the efficacy of their fleets. By using a vehicle tracking system with powerful fleet management software, fleets can:

  • Uncover the best and quickest route to their destination.
  • Improve the driving habits of their commercial drivers.
  • Drastically reduce fuel consumption.
  • Get better insurance premiums.
  • Quickly and comprehensively conduct preventive maintenance work.
  • Comply with government regulations.



Make faster deliveries with courier optimization software

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