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Hestio AS – Managing office supply deliveries with GSMtasks

Hestio AS is a leading Latvian provider of office and work environment solutions, catering to the everyday needs of businesses with everything from stationery to office furniture. With a dedicated team of around 20 members, Hestio delivers a high level of service daily to around 8500 people, building trust and establishing partnerships with more than half of Latvia’s top 500 companies. Their orders come from multiple channels, including their website, phone calls, and emails, and are sent directly to GSMtasks via API for efficient task management.

Hestio’s Challenge

As Hestio’s customer base grew, so did the complexity of managing multiple delivery requests daily. Coordinating tasks and dispatching drivers through manual processes was time-consuming, leading to inefficiencies that impacted both delivery times and operational costs. Hestio needed a solution to streamline route planning, task assignment, and real-time tracking while minimizing manual input.

Our Solution

By integrating GSMtasks into their delivery workflow, Hestio transformed their operations. The system receives order data via API, enabling their team to assign tasks to drivers efficiently. With GSMtasks, route optimization has become faster and more precise, allowing Hestio’s drivers to reach their destinations quicker and more efficiently. Real-time task monitoring enables dispatchers to track deliveries, ensuring each task is completed as expected. Once tasks are marked complete, data flows seamlessly back into their system, maintaining accurate records without requiring additional paperwork.

Benefits

 

  • Optimized routes: GSMtasks’ route optimization feature ensures drivers spend less time on the road, reducing fuel costs and increasing punctuality.
  • Dispatch: Task assignments are now streamlined, enabling faster response times to customer orders.
  • Reduced manual work: Automating task assignments and route optimization has significantly decreased the manual workload for dispatchers.
  • Paperless operations: All tasks, tracking, and completion records are managed digitally, aligning with Hestio’s goal of efficient and environmentally conscious operations.

GSMtasks has become an integral part of Hestio’s logistics, enabling them to serve Latvia’s largest companies with an efficient, reliable, and streamlined delivery process. The automation and optimization provided by GSMtasks not only enhanced Hestio’s operations but also strengthened their position as a trusted office solutions provider in Latvia.

 

Contact our Latvian office at
info@gsmtasks.com – +44 20 8144 2996

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